Associated Bodywork & Massage Professionals
Please be advised of the policies for this office.
A 12-hour notice is required for cancellation of an appointment, or you will be charged in full for the appointment. I need to know the night before the appointment for a timely cancellation. If you do not give me sufficient notice, payment is due before your next appointment. I allow one unexcused short cancellation per every two years. Exceptions may also be made for illnesses, family emergencies and unsafe weather conditions at the practitioner's discretion.
Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations at this time.
Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment.
Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the cancellation fee may be waived. Also, please be patient with me. If I am under the weather, I will let you know as soon as possible.
Stopping a Massage
Please inform the practitioner if you would like her to change or discontinue a Massage for any reason. You are not required to give a reason, but you will be expected to pay for the full session. The practitioner may discontinue the Massage for any inappropriate or sexual behavior on the part of the client, but she must provide a reason.